HIGH PERFORMANCE LIBRARY
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HIGH PERFORMANCE LIBRARY
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- 10 steps to be a successful manager
- 100 ways to motivate yourself
- 1001 ways to energize employees
- 1001 ways to reward employees
- 101 activities for teaching creativity and problem solving
- 101 commonsense rules for the office : how to get along and get ahead
- 101 movie clips that teach & train
- 101 ways to make meetings active : surefire ideas to engage your group
- 12 steps to power presence : how to assert your authority to lead
- 20 minutes to a top performer : three fast and effective conversations to motivate, develop, and engage your employees
- 25 ways to win with people : how to make others feel like a million bucks
- 30 activities for internal customer service
- 40 activities for improving customer service
- 40 hours : invest in yourself = 40 horas : invierta en usted mismo = 40 horas : invista em você
- 40 tools for cross-functional teams : building synergy for breakthrough creativity
- 7 steps to emotional intelligence
- A class with Drucker : the lost lessons of the world's greatest management teacher
- A field guide to good decisions : values in action
- A practical guide to needs assessment
- A slice of Six Sigma
- A trainer's handbook for participative learning
- trueA whole new mind : moving from the information age to the conceptual age
- ABC of ICT : an introduction
- ASTD handbook for workplace learning professionals
- Abolishing performance appraisals : why they backfire and what to do instead
- Accounting for dummies
- Achieving quality through continual improvement
- Action coaching : how to leverage individual performance for company success
- Active training : a handbook of techniques, designs, case examples, and tips
- American cultural patterns : a cross-cultural perspective
- Another day in cubicle paradise
- Anthony Robbins' introduction to personal power II : the driving force
- Appreciative coaching : a positive process for change
- Are you your own worst enemy? : the nine inner strengths you need to overcome self-defeating tendencies at work
- Asking questions : the definitive guide to questionnaire design : for market research, political polls, and social and health questionnaires
- Asking the right questions : a guide to critical thinking
- Awaken the giant within
- BPM and workflow handbook : methods, concepts, case studies and standards in business process management and workflow
- Basics of performance measurement
- Becoming lean : inside stories of U.S. manufacturers
- Best practices in customer service
- trueBetter together : restoring the American community
- Beyond change management : how to achieve breakthrough results through conscious change leadership
- Beyond free coffee & donuts : marketing training and development
- Blindsided : a manager's guide to catastrophic incidents in the workplace
- trueBlink : the power of thinking without thinking
- Boring to bravo : proven presentation techniques to engage, involve and inspire your audience to action
- trueBowling alone : the collapse and revival of American community
- Bridging differences : effective intergroup communication
- Building community in buildings : the design and culture of dynamic workplaces
- Building customer loyalty : the 21 essential elements in action
- Building high performance government through Lean Six Sigma : a leader's guide to creating speed, agility, and efficiency
- Building trust at the speed of change : the power of the relationship-based corporation
- Built to change : how to achieve sustained organizational effectiveness
- Built to last : successful habits of visionary companies
- Business at the speed of now : fire up your people, thrill your customers, and crush your competitors
- Business ethics on the job
- Business intelligence competency centers : a team approach to maximizing competitive advantage
- Business plans for dummies
- CAPM Exam Secrets study guide : CAPM test review for the Certified Associate in Project Management Exam
- CEO's who get it : diversity leadership from the heart and soul
- Career intelligence : the 12 new rules for work and life success
- Catalytic coaching : the end of the performance review
- Celebrate what's right with the world
- Change management : the people side of change
- Chess and the art of negotiation : ancient rules for modern combat
- Clued in : how to keep customers coming back again and again
- Coaching & mentoring for dummies
- Coaching across cultures : new tools for leveraging national, corporate, and professional differences
- Coaching knock your socks off service
- trueCollapse : how societies choose to fail or succeed
- Communicating for results : a guide for business and the professions
- Communicating in a crisis : a guide for management
- Communication breakdown : Problemas de comunicación = Falhas na comunição
- Communication highwire : leveraging the power of diverse communication styles
- Communication miracles at work : effective tools and tips for getting the most from your work relationships
- Communication skills for the work place
- Conflict management : a communication skills approach
- Continual improvement in government : tools & methods
- Contractors in the government workplace : managing the blended workforce
- Coping with infuriating, mean, critical people : the destructive narcissistic pattern
- Coping with toxic managers, subordinates --and other difficult people
- Courage : the backbone of leadership
- Courage goes to work : how to build backbones, boost performance, and get results
- Creating WE : change I-thinking to WE-thinking, build a healthy, thriving organization
- Creating contagious commitment : applying the tipping point to organizational change
- Creating leaderful organizations : how to bring out leadership in everyone
- Creating the accountable organization : a practical guide to improve performance execution
- Creating training courses when you're not a trainer : quick course design, development, and delivery for subject matter experts, managers, and other nontrainers
- Creative anger : putting that powerful emotion to good use
- Cross-functional teams : working with allies, enemies, and other strangers
- Customer service : difficult customer A.L.E.R.T.
- Deadly viper character assassins
- Death by meeting : a leadership fable-- about solving the most painful problem in business
- Decision tools for budgetary analysis /
- trueDeep economy : the wealth of communities and the durable future
- Defining moments : when managers must choose between right and right
- Defining the really great boss
- trueDelivering happiness : a path to profits, passion, and purpose
- Delivering knock your socks off service
- Design thinking : integrating innovation, customer experience and brand value
- Design, evaluation, and analysis of questionnaires for survey research
- Designing and conducting survey research : a comprehensive guide
- Designing performance appraisals : assessing needs and designing performance management systems in the public sector
- Difficult conversations
- Diversity at work : the business case for equity
- Do IT smart : seven rules for superior information technology performance
- Documenting discipline
- Doing it now : [how to cure procrastination and achieve your goals in 12 easy steps]
- Don't bring it to work : breaking the family patterns that limit success
- trueDon't sweat the small stuff at work : simple ways to minimize stress and conflict while bringing out the best in yourself and others
- Driving fear out of the workplace : creating the high-trust, high-performance organization
- trueDying on the job : murder and mayhem in the American workplace
- E-learning solutions on a shoestring : help for the chronically underfunded trainer
- E-learning uncovered : Adobe® Captivate® 6
- Educating people to be emotionally intelligent
- Effective business writing : a guide for those who write on the job
- trueEmergence : the connected lives of ants, brains, cities, and software
- Emotional intelligence in action : training and coaching activities for leaders and managers
- Employee wellness : a way of life
- Empowerment takes more than a minute
- Encouraging the heart : a leader's guide to rewarding and recognizing others
- Essential manager's manual
- Essentials in emergency management : including the all-hazards approach
- Ethics 101 : what every leader needs to know
- Ethics : the L.O.G.I.C. of right : É́tica, la lógica de lo correcto : Ética, la lógica do correto
- Everyone can win : responding to conflict constructively
- Everything bad is good for you : how today's popular culture is actually making us smarter
- Executive EQ : emotional intelligence in leadership and organizations
- Facilitating the project lifecycle : skills & tools to accelerate progress for six sigma and project teams
- Facilitation skills : helping groups make decisions
- Fictions of business : insights on management from great literature
- Financial forensics body of knowledge /
- Finding our way : leadership for an uncertain time
- First, break all the rules : [what the world's greatest managers do differently]
- First, break all the rules : what the world's greatest managers do differently
- Fish!
- Fish! for leaders, Be there
- Fish! for leaders, Choose your attitude
- Fish! for leaders, It starts with me
- Fish! for leaders, Make their day
- Fish! for leaders, Play
- Fish! for leaders, Who are you being?
- Fish! sticks : keeping the vision alive
- Fish! sticks : keeping the vision alive
- Fish! tales : vital signs
- Focus groups : a practical guide for applied research
- Focus groups : a step-by-step guide
- Forget for success : walking away from outdated, counterproductive beliefs and people practices
- From the ballfield to the boardroom : management lessons from sports
- Fundamentals of project management
- Future files : a history of the next 50 years
- Geeks & geezers : how era, values, and defining moments shape leaders
- Gender, race, and ethnicity in the workplace : issues and challenges for today's organizations
- Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace
- Get them on your side
- Getting a project done on time : managing people, time, and results
- Getting action from organizational surveys : new concepts, technologies, and applications
- Getting along with your boss : the adventures of business man
- Getting things done : the art of stress-free productivity
- Giraffe and elephant : a diversity fable
- Give 'em the pickle...and they'll be back! : an absolutely certain way to build your business and live a happier life
- Giving and receiving feedback : building constructive communication
- Giving and receiving performance feedback
- Giving feedback : expert solutions to everyday challenges
- Global business etiquette : a guide to international communication and customs
- Good in a room : how to sell yourself (and your ideas) and win over any audience
- Good press, bad press, de-pressed : Governing's media survival guide for public officials
- trueGood to great : why some companies make the leap ... and others don't
- Governance in dark times : practical philosophy for public service
- Governing by network : the new shape of the public sector
- Grant writing for dummies
- Handbook of effective management : how to manage or supervise strategically
- Handling diversity in the workplace : communication is the key
- Harvard business essentials :, Finance for managers
- Heart at work : stories and strategies for building self-esteem and reawakening the soul at work
- Her turn : why it's time for women to lead in America
- High five : the magic of working together
- High five! : the magic of working together
- Hiring 3.0 : new rules for the new economy
- How healthy is your organization? : the leader's guide to curing corporate diseases and promoting joyful cultures
- How to be a great communicator : in person, on paper, and on the podium
- How to be a successful technical trainer : core skills for instructor certification
- How to conduct your own survey
- How to delegate
- How to get your point across in 30 seconds or less
- How to make collaboration work : powerful ways to build consensus, solve problems, and make decisions
- How to manage & minimize absenteeism
- How to measure anything : finding the value of "intangibles" in business
- How to say it at work : putting yourself across with power words, phrases, body language, and communication secrets
- How to start a training program : training is a strategic business tool in any organization
- I quit, but forgot to tell you : attacking the spreading virus of disengagement
- trueI see rude people : one woman's battle to beat some manners into impolite society
- Impending crisis
- Improving service quality : achieving high performance in the public and private sectors
- In the bubble : Designing in a complex world
- Information dashboard design : the effective visual communication of data
- Information systems project management : how to deliver function and value in information technology projects
- Innovative teams : unlock creative energy, generate new ideas, brainstorm effectively
- Inside Internet security : what hackers don't want you to know -
- Interviewing : more than a gut feeling
- Into the unknown : leadership lessons from Lewis & Clark's daring westward adventure
- Intrinsic motivation at work : building energy & commitment
- Invisible rules : men, women & teams
- It's all politics : winning in a world where hard work and talent aren't enough
- It's okay to be the boss : the step-by-step guide to becoming the manager your employees need
- John F. Kennedy on leadership : the lessons and legacy of a president
- Keeping cool on the hot seat : dealing effectively with the media in times of crisis
- Knock 'em dead 1998
- Knock your socks off answers : solving customer nightmares & soothing nightmare customers
- Latino culture : a dynamic force in the changing American workplace
- Leaders on ethics : real-world perspectives on today's business challenges
- Leadership A to Z : [a guide for the appropriately ambitious]
- Leadership and motivation in lean times : a handbook for leaders in government and business
- Leadership in public organizations : an introduction
- Leading geeks : how to manage and lead people who deliver technology
- Leading peak performance : lessons from the wild dogs of Africa : how to create pack leadership and produce transformative results
- Leading through uncertainty : how Umpqua Bank emerged from the Great Recession better and stronger than ever
- Leading with questions : how leaders find the right solutions by knowing what to ask
- Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
- Lean six sigma demystified
- Lean solutions : how companies and customers can create value and wealth together
- Lean thinking : banish waste and create wealth in your corporation
- Learning in action : a guide to putting the learning organization to work
- Lessons in leadership : meeting the challenges of public services management
- Listening to conflict : finding constructive solutions to workplace disputes
- trueLiving the 7 habits : stories of courage and inspiration
- Making government manageable : executive organization and management in the twenty-first century
- Making government work : how entrepreneurial executives turn bright ideas into real results
- Making live training lively : 50 tips for engaging your audience
- Making meetings work: : how to plan and conduct effective meetings
- Making sense of strategy
- Management challenges for the 21st century
- Management skills for new managers
- Manager's portfolio of model performance evaluations : ready-to-use performance appraisals covering all employee functions
- Managing budgets
- Managing change
- Managing crises before they happen : what every executive and manager needs to know about crisis management
- Managing for dummies
- Managing people
- Managing transitions : making the most of change
- Managing workplace negativity
- trueMany unhappy returns : one man's quest to turn around the most unpopular organization in America
- Marketing in the age of Google : your online strategy is your business strategy
- Marketing insights from A to Z : 80 concepts every manager needs to know
- Marketing kit for dummies
- Mastering virtual teams : strategies, tools, and techniques that succeed
- Mastering virtual teams : strategies, tools, and techniques that succeed
- Measuring performance : using the new metrics to deploy strategy and improve performance
- Measuring performance in public and nonprofit organizations/
- Measuring up 2.0 : Governing's new, improved guide to performance measurement for geniuses (and other public managers)
- Measuring up : Governing's guide to performance measurement for geniuses (and other public managers)
- Mediation for managers : resolving conflict and rebuilding relationships at work
- Meeting excellence : 33 tools to lead meetings that get results
- Meetings, bloody meetings
- Men are from Mars, women are from Venus : [a practical guide for improving communication and getting what you want in your relationships]
- Michael Allen's ... e-learning annual
- Monday morning leadership : mentoring sessions you can't afford to miss
- trueMore than they bargained for : Scott Walker, unions, and the fight for Wisconsin
- Motivating employees for dummies
- Motivation in the workplace : inspiring your employees
- Motivational management : inspiring your people for maximum performance
- Moving out of the box : tools for team decision making
- Multicultural manners : essential rules of etiquette for the 21st century
- Negotiating for dummies
- trueNinja innovation : the ten killer strategies of the world's most successful businesses
- No fear of failure : real stories of how leaders deal with risk and change
- No middle ground : how informal party organizations control nominations and polarize legislatures
- trueNot everyone gets a trophy : how to manage Generation Y
- Now, discover your strengths
- Numb[sigma]rs to people : making the leap from technical expert to successful leader
- Old dogs, new tricks
- On the high wire : how to survive being promoted
- Overcoming the five dysfunctions of a team : a field guide for leaders, managers, and facilitators
- PMP certification for dummies
- PSI handbook of business security
- Paradigm pioneers
- Patterns of high performance : discovering the ways people work best
- Peak performance : aligning the hearts and minds of your employees
- Peer today, boss tomorrow : navigating your changing role
- People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
- People styles at work : making bad relationships good and good relationships better
- Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
- Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions
- Perfect phrases for documenting employee performance problems
- Perfect phrases for managers and supervisors
- Performance appraisal : one more time
- Performance scorecards : measuring the right things in the real world
- Performance-driven IT management : five practical steps to business success
- Peter Drucker
- Plain English at work : a guide to writing and speaking
- Practical project management
- Presence : exploring profound change in people, organizations, and society
- Primal leadership : realizing the power of emotional intelligence
- Principle-centered leadership
- Principles and practices of professional consulting
- Priority-setting models for public budgeting
- Privatization 1995 : ninth annual report on privatization : a comprehensive report on privatization of government assets, enterprises, and public services, service contracting, infrastructure, public-sector trends
- Project management toolbox : tools and techniques for the practicing project manager
- Promoting emotional intelligence in organizations : make training in emotional intelligence effective
- Protecting your business in a pandemic : plans, tools, and advice for maintaining business continuity
- Public administration : concepts and cases
- Public relations kit for dummies
- Put it in writing : learn how to write clearly, quickly, and persuasively
- Quality control for dummies
- Quality games for trainers : 101 playful lessons in quality and continuous improvement
- Questions that work : how to ask questions that will help you succeed in any business situation
- Rapid development with Adobe Captivate 5 for Windows
- Recharge your team : keep them going and going --
- Recharge your team : the grounded visioning approach
- Recruiting & retaining multicultural employees
- Recycle everything : why we must, how we can
- Reframing evaluation through appreciative inquiry
- RenGen, renaissance generation : the rise of the cultural consumer--and what it means to your business
- Researching customer satisfaction & loyalty : how to find out what people really think
- Resilience at work : how to succeed no matter what life throws at you
- Resiliency : an essential skill in a rapidly changing workplace
- Results-based leadership
- Riding the current : how to deal with the daily deluge of data
- Right brain/left brain leadership : shifting style for maximum impact
- Right projects done right! : from business strategy to successful project implementation
- Roberta's rules of order : sail through meetings for stellar results without the gavel : a guide for nonprofits and other teams
- Russell rules : [11 lessons on leadership from the twentieth century's greatest winner]
- Secrets to making diversity work
- Seeing is believing : how the new art of visual management can boost performance throughout your organization
- Seeing the forest for the trees : a manager's guide to applying systems thinking
- Selling for dummies
- Send : the essential guide to email for office and home
- Show me the numbers : designing tables and graphs to enlighten
- Silos, politics, and turf wars : a leadership fable about destroying the barriers that turn colleagues into competitors
- Smart choices : a practical guide to making better decisions
- Smart things to know about marketing
- Smart videoconferencing : new habits for virtual meetings
- Social intelligence : the new science of success
- Staffing the contemporary organization : a guide to planning, recruiting, and selecting for human resource professionals
- Standing in the fire : leading high-heat meetings with calm, clarity, and courage
- Start right-- stay right : every employee's straight-talk guide to job success
- Staying legal : a guide to copyright and trademark use
- Step-by-step problem solving : a practical guide to ensure problems get (and stay) solved
- Stop managing and start leading!
- Stories trainers tell : 55 ready-to-use stories to make training stick
- Strategic outsourcing : a structured approach to outsourcing decisions and initiative
- Streetwise motivating & rewarding employees : new and better ways to inspire your people
- Streetwise time management : get more done with less stress by efficiently managing your time
- Stress management for dummies
- Succeeding in project-driven organizations : people, processes, and politics
- Successful manager's handbook : develop yourself, coach others
- Successful public meetings : a practical guide for managers in government
- Super service : seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it
- Sustaining knock your socks off service
- Swimming lessons : keeping afloat in the age of technology
- trueSwitch : how to change things when change is hard
- Systems thinking : creative holism for managers
- TQM facilitator's guide
- Taking initiative on the job
- Taking the war out of our words : the art of powerful non-defensive communication
- Taking the war out of our words : the art of powerful non-defensive communication
- Tales of knock your socks off service : inspiring stories of outstanding customer service
- Talking correctly for success : a practical guide to sounding "right" for business, professional and social success
- Taming the office tiger : the complete guide to getting organized at work
- Teams in government : a handbook for team-based organizations
- Teamwork and teamplay : games and activities for building and training teams
- Teamwork from start to finish : 10 steps to results
- Teamwork is an individual skill : getting your work done when sharing responsibility
- Temptations in the office : ethical choices and legal obligations
- Ten tools for quality : a practical guide for achieving quality results
- Territorial games : understanding and ending turf wars at work
- That's no problem! : a problem-free approach to problem solving
- The 12 bad habits that hold good people back : changing the behavior patterns that keep you from getting ahead
- The 3 keys to empowerment : release the power within people for astonishing results
- The 7 habits of highly effective people
- The 7 habits of highly effective people
- The 80/20 principle : the secret of achieving more with less
- The AMA trainers' activity book : a selection of the best learning exercises from the world's premiere training organization
- The Dilbert principle : a cubicle's-eye view of bosses, meetings, management fads & other workplace afflictions
- The Fifth discipline fieldbook : strategies and tools for building a learning organization
- The Fifth discipline fieldbook : strategies and tools for building a learning organization
- The HR answer book : an indispensable guide for managers and human resources professionals
- The Leadership secrets of Santa Claus : how to get big things done in your "Workshop"-- all year long
- The Memory Jogger II : a pocket guide of tools for continuous improvement & effective planning
- The Oxford handbook of human resource management
- The Tom Peters business school in a box
- The Toyota way fieldbook : a practical guide for implementing Toyota's 4Ps
- The accidental leader : what to do when you're suddenly in charge
- The anatomy of persuasion
- The art and discipline of strategic leadership
- The art of business : make all your work a work of art
- The back of the napkin : solving problems and selling ideas with pictures
- The bad attitude survival guide : essential tools for managers
- The basics of business etiquette
- The book of agreement: : 10 essential elements for getting the results you want
- The bully at work : what you can do to stop the hurt and reclaim your dignity on the job
- The business meetings sourcebook : a practical guide to better meetings and shared decision making
- trueThe case for big government
- The change leader's roadmap : how to navigate your organization's transformation
- trueThe checklist manifesto : how to get things right
- The complete idiot's guide to dynamic selling
- The complete idiot's guide to great customer service
- The complete idiot's guide to meeting and event planning
- The complete idiot's guide to team building
- The complete idiot's guide to winning through negotiation
- The conflict management skills workshop : a trainer's guide
- The conscious leader : 9 principles and practices to create a wide-awake and productive workplace
- The corporate culture survival guide
- The coward's guide to conflict : empowering solutions for those who would rather run than fight
- The creative discipline : mastering the art and science of innovation
- The creative training idea book : inspired tips and techniques for engaging and effective learning
- The customer service activity book : 50 activities for inspiring exceptional service
- The daily art of management : a hands-on guide to effective leadership and communication
- The dance of change : [the challenges to sustaining momentum in learning organizations]
- The dip : a little book that teaches you when to quit (and when to stick)
- The disaster recovery handbook : a step-by-step plan to ensure business continuity and protect vital operations, facilities, and assets
- The discipline of teams : a mindbook-workbook for delivering small group performance
- The diversity advantage : food for thought = La ventaja de la diversidad : algo en que pensar = A vantagem da diverdidade
- The diversity toolkit : how you can build and benefit from a diverse workforce
- The dynamics of performance management : constructing information and reform
- The e-policy handbook : designing and implementing effective e-mail, Internet, and software policies
- The e-policy handbook : rules and best practices to safely manage your company's e-mail, blogs, social networking, and other electronic communication tools
- The elusive lean enterprise
- The emotional intelligence activity book : 50 activities for developing EQ at work
- The emotional intelligence quick book : everything you need to know to put your EQ to work
- The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership
- The employee handbook of new work habits for a radically changing world : 13 ground rules for job success in the information age
- The employee handbook of new work habits for the next millennium : 10 new ground rules for job success
- The essential guide to business etiquette
- The extraordinary leader : turning good managers into great leaders
- The facilitator's fieldbook : step-by-step guides, checklists, samples and worksheets
- The facility manager's guide to environmental health and safety
- The fifth discipline : the art & practice of the learning organization
- The fifth discipline : the art and practice of the learning organization
- The first 90 days : critical success strategies for new leaders at all levels
- The five dysfunctions of a team : a leadership fable
- The five most important questions you will ever ask about your organization
- The flaw of averages : why we underestimate risk in the face of uncertainty
- The forgotten half of change : achieving greater creativity through changes in perception
- trueThe founding fathers on leadership : classic teamwork in changing times
- The four elements of successful management : select, direct, evaluate, reward
- The future of human resource management : 64 thought leaders explore the critical HR issues of today and tomorrow
- The grassfire effect : how one small spark can change your world
- The handbook of coaching : a comprehensive resource guide for managers, executives, consultants, and human resource professionals
- The heart of change : real-life stories of how people change their organizations
- The how to say it : style guide
- The human side of leadership : navigating emotions at work
- The indispensable staff manager : a guide to accountable, effective staff leadership
- The joy of work : Dilbert's guide to finding happiness at the expense of your co-workers
- The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativity
- The leader's guide to storytelling : mastering the art and discipline of business narrative
- The leadership challenge : how to keep getting extraordinary things done in organizations
- The leadership pipeline : how to build the leadership-powered company
- The listening leader : powerful new strategies for becoming an influential communicator
- The machine that changed the world : the story of lean production -- Toyota's secret weapon in the global car wars that is revolutionizing world industry
- The manager as coach
- The manager's coaching handbook : a practical guide to improve performance
- The manager's communication handbook : a practical guide to build understanding, support and acceptance
- The manager's pocket guide to dealing with conflict/
- The manager's pocket guide to effective meetings
- The manager's pocket guide to influence with integrity : power, principles and persuasion
- The manager's pocket guide to performance management
- The manager's pocket guide to public presentations
- The managerial moment of truth : the essential step in helping people improve performance
- The matrix organization reloaded : adventures in team and project management
- The new art of the leader : leading with integrity and honor
- The new leaders : leadership diversity in America
- The new supervisor : skills for success
- The new supervisor : skills for success
- The new why teams don't work : what goes wrong and how to make it right
- The one minute apology : a powerful way to make things better
- The one thing you need to know : about great managing, great leading, and sustained individual success
- trueThe paradox of choice : why more is less
- The path of least resistance for managers : designing organizations to succeed
- The perfect engine : how to win in the new demand economy by building to order with fewer resources
- The performance appraisal handbook : legal & practical rules for managers
- The performance appraisal question and answer book : a survival guide for managers
- The power of appreciation in business : how an obsession with value increases performance, productivity and profits
- The power of positive thinking
- The power of vision
- The practical coach
- trueThe price of government : getting the results we need in an age of permanent fiscal crisis
- The pursuit of wow! : every person's guide to topsy-turvy times
- The radical leap : a personal lesson in extreme leadership
- The reinventor's fieldbook : tools for transforming your government
- The resiliency advantage : master change, thrive under pressure, and bounce back from setbacks
- The resiliency manual for public employees
- The responsible contract manager : protecting the public interest in an outsourced world
- trueThe shallows : what the Internet is doing to our brains
- The skilled facilitator fieldbook : tips, tools, and tested methods for consultants, facilitators, managers, trainers, and coaches
- The source of success : five enduring principles at the heart of real leadership
- The talent solution : aligning strategy and people to achieve extraordinary results
- trueThe three signs of a miserable job : a fable for managers (and their employees)
- The time trap
- The time trap II : La trampa del tiempo II = Armadilha do tempo II = Piège du temps II
- The top ten mistakes leaders make
- The total negotiator
- The ultimate team-building toolkit : 32 exercises for trainers
- The unified team : resolving conflict and restoring team unity
- The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior
- The why of work : how great leaders build abundant organizations that win
- trueThe wisdom of crowds : why the many are smarter than the few and how collective wisdom shapes business, economies, societies, and nations
- The wisdom of teams : creating the high-performance organization
- The wizard and the warrior : leading with passion and power
- The work matters
- The workplace violence prevention handbook
- The workplace wizard
- Think out of the box
- Thinking about you, thinking about me
- This lean garage
- Thriving through change : a practical guide to change
- Time management for dummies
- Time management for dummies
- Time management from the inside out : the foolproof system for taking control of your schedule -- and your life
- Time mastery : how temporal intelligence will make you a stronger, more effective leader
- Tips for teams : a ready reference for solving common team problems
- Total quality management in government : a practical guide for the real world
- Tough management : the 7 ways to make tough decisions easier, deliver the numbers, and grow business in good times and bad
- Toxic emotions at work : how compassionate managers handle pain and conflict
- Training older workers and learners : maximizing the workplace performance of an aging workforce
- Transformational public service : portraits of theory in practice
- Transparency : how leaders create a culture of candor
- trueTriumph of the city : how our greatest invention makes us richer, smarter, greener, healthier, and happier
- Trust rules : how to tell the good guys from the bad guys in work and life
- Trustworthy government : leadership and management strategies for building trust and high performance
- Understanding workplace violence : a guide for managers and employees
- Unfolding the napkin : the hands-on method for solving complex problems with simple pictures
- Unleashing leadership : aligning what people do best with what organizations need most
- Value stream mapping for lean development : a how-to guide for streamlining time to market
- Violence against women : beyond the statistics
- Visual meetings : how graphics, sticky notes, & idea mapping can transform group productivity
- WORKTypes
- Walking the talk together : sharing the responsibility for bringing values to life
- Water the bamboo : 21 strategies for extraordinary results in your profession or team
- We don't make widgets : overcoming the myths that keep government from radically improving
- We're on the same team, remember? : main show plus discussion segments
- What to do when conflict happens
- What you should know about your local government's finances : a guide to financial statements
- What's the big idea? : creating and capitalizing on the best management thinking
- What's your attitude? : getting in the mood to work
- When sparks fly : igniting creativity in groups
- Who moved my cheese?
- trueWho moved my cheese? : an amazing way to deal with change in your work and in your life
- Why didn't you say that in the first place? : how to be understood at work
- Why do I keep doing that? : breaking the negative patterns in your life
- Why teams can fail and what you can do about it : essential tools for anyone implementing self-directed work teams
- Winnie-the-Pooh on management : in which a very important bear and his friends are introduced to a very important subject
- Winnie-the-Pooh on problem solving : in which Pooh, Piglet, and friends explore how to solve problems, so you can too
- Winning communication skills : four keys to personal and professional success
- Winning with accountability : the secret language of high-performing organizations
- Wooden on leadership
- Work 101 : learning the ropes of the workplace without hanging yourself
- Work it out : clues for solving people problems at work
- Work with me : the 8 blind spots between men and women in business
- Work, life, and family imbalance : how to level the playing field
- Working with cultural differences : dealing effectively with diversity in the workplace
- Workplace catastrophes : an employer's guide to workplace violence, terrorism and natural disasters
- You are the message : getting what you want by being who you are
- You can negotiate anything
- trueYour call is (not that) important to us : customer service and what it reveals about our world and our lives
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.ccrls.org/resource/EUgGz40XeSs/" typeof="CategoryCode http://bibfra.me/vocab/lite/Concept"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.ccrls.org/resource/EUgGz40XeSs/">HIGH PERFORMANCE LIBRARY</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.ccrls.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.ccrls.org/">Chemeketa Cooperative Regional Library Service (CCRLS)</a></span></span></span></span></div>
